We’re thrilled to announce that Diana Nelson has agreed to jump on board as Flagship Services Group’s Vice President of Client Relations.
Diana comes to us with over 25 years experience in various sales and marketing roles including several that hinge on personal injury recovery, insurance, and workers’ compensation. She spent eight years running her own company, which fits in very well with the strong entrepreneurial drive that has helped Flagship grow so quickly over the last several years.
Diana is recognized for her ability to envision and achieve strategic directives, empower sales efforts to increase top-line revenue, expand brand identity, and build client and employee satisfaction to optimize profit. Her record of revenue growth speaks for itself, explaining why she’s been a sought-after team member for many large companies over the years. These skills will serve our Flagship team well as she takes on her new role.
“As the ‘corporate face’ of Flagship to our clients, I am the primary liaison between them and our sales and professional services teams,” Nelson said, “my responsibility is to ensure that our clients’ needs are met, while also serving as their advocate to our executive team relative to current and future needs and opportunities.”
To carry out this important role, Diana will be working closely with Dan Waldrip, the Vice President of Business Development, to make the transition from lead to prospect to satisfied repeat customer as seamless and enjoyable as possible.
“The first thing one sees in Flagship is a group of high-caliber people dedicated to providing service excellence in a friendly, team oriented environment,” Nelson commented. “I am thrilled to be a part of this team whose commitment to thought leadership and results-oriented performance in the burgeoning field of Medicare compliance make it the place to be.”
Flagship CEO, Brian Cox, certainly agrees.
“Diana’s experience and drive clicked with the rest of the team instantly,” he stated, “and we’re very excited to see how her proven skills will help us take advantage of the numerous opportunities for growth we see in the Medicare compliance realm.”